Premium Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Cairo · Cairo
Intercontinental Cairo Citystars By Ihg
A 5-star stay in Heliopolis, connected to Citystars mall and minutes from the airport.
- Outdoor pool with sun loungers and a shallow end
- On-site casino and nightclub
- Direct access to a large shopping mall
8.8
Great
2588 reviews
Booking.com 8.8 · 2588 reviews
About
Intercontinental Cairo Citystars By Ihg
Intercontinental Cairo Citystars sits in Heliopolis, about 4.2 km from Meriland Park. It’s part of the Citystars complex, a sprawling mall with shops, cafes, and a cinema — a convenience guests consistently mention. The hotel itself carries a 5-star rating and an 8.8 guest score from nearly 2,600 reviews.
Rooms are designed for comfort, with options from Classic Rooms to Diplomatic Suites. Many feature Ergonomic Flex Space, and some overlook the pool or include Club Lounge access. The property also hosts a casino, a nightclub, several restaurants, a spa, and a fitness centre, making it a destination in itself.
- Non-smoking rooms
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Outstanding staff and service — Multiple reviews highlight the warm, efficient, and hospitable staff, from the guest relations manager to the general team.
- Excellent location near airport and mall — Just 0.5 miles from the airport and attached to the Citystars mall, with cafes, shops, and a cinema. Guests find it easy to get around by taxi or ride-hailing.
- Great facilities and comfort — The outdoor pool, gym, and spa are well-received, and rooms are described as spacious, clean, and beautifully designed.
–
Worth weighing
3 to weigh- Breakfast can involve queues — One reviewer noted a 20-minute wait for eggs and other cooked items during breakfast service.
- Not in the city centre — The hotel is in Heliopolis, away from downtown museums and historical sites. If you want to walk to those attractions, this isn't the base for you.
- No pets allowed — The hotel's policy prohibits pets, so you'll need to make other arrangements for your animal companion.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Premium Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Premium Twin Room Ergonomic Flex Space
- 2 Single beds
- Shower
- Heating
- Air conditioning
Classic King Room Ergonomic Flex Space Pool View
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Classic King Room Ergonomic Flex Space
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Premium King Room Ergonomic Flex Space
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Premium Twin Room Ergonomic Flex Space
- 2 Single beds
- Shower
- Heating
- Air conditioning
Diplomatic Suite Ergonomic Flex Space
- 1 King-size bed
- Shower
- Heating
- Air conditioning
One-Bedroom Suite Pool View
- 1 King-size bed
- Shower
- Heating
- Air conditioning
One-Bedroom Suite Ergonomic Flex Space
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Premium King Room Club Lounge Access
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Classic King Room Pool Access
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Diplomatic Suite Smoking
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Classic Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Classic King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Poolside snack bar
- Snack bar
- In-room breakfast
- Special diet menus
- Dinner
- Coffee shop
- Mini-bar
- Tea and coffee facilities
- Electric kettle
- Welcome drink
Wellness & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Massage
- Fitness centre
- Billiard tables
- Casino
- Night club
- Live entertainment
Services & Extras
- 24-hour reception
- Express check-in/ -out
- Room service
- Laundry
- Dry cleaning
- Car hire
- Currency exchange
- ATM/Cash machine
- Luggage storage
- Tours/Ticket assistance
- Paid shuttle service
- Valet parking
- Babysitting/Child services
- Cots
Business & Events
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Accessibility & Safety
- Rooms/ Facilities for disabled
- Wheelchair access
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
- 24-hour security
Room Amenities
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 2,588 reviews
Booking.com · 8.8 · 2588 reviews
8.8Verified guest“The staff were incredibly welcoming and helpful. The location was ideal, right by a museum, cinema, and numerous cafes.”
8.8Verified guest“I'd recommend this hotel to anyone visiting Cairo. The location is comfortable, and being attached to the huge Citystars mall makes shopping easy.”
8.8Verified guest“The pool was lovely, and the staff were friendly and attentive.”
8.8Verified guest“The room was spacious and beautifully designed, with a comfortable double bed. Its location in Cairo was excellent, close to the mall, taxis, Uber, Careem, and a garden.”
8.8Verified guest“The breakfast was great, the gym was good, and the outdoor pool was a bonus. Tea, coffee, milk, and water were provided in the room.”
8.8Verified guest“Breakfast was decent, but there was a lot of food and a 20-minute queue for eggs and other items.”
04 — Location
Getting around Cairo
The property sits in Cairo.
Heliopolis: The hotel sits in Heliopolis, a residential district known for its wide streets and local life. The attached Citystars mall provides shopping, dining, and a cinema, while the airport is about 0.5 miles away.
Getting Around: Guests find taxis, Uber, and Careem readily available. The hotel is near the city and the airport, making it a practical base for both layovers and longer stays.
Omar Ibn El Khattab, Heliopolis, Cairo, Cairo, 11737, Egypt
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 614 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in runs from 15:00 to 23:59, and check-out is by 12:00.
Is parking available?
Yes, the hotel offers parking and valet parking.
Are pets allowed at the hotel?
No, pets are not allowed at Intercontinental Cairo Citystars.
Does the hotel have a pool?
Yes, there is an outdoor swimming pool with a shallow end, sun loungers, and a poolside snack bar.
How far is the hotel from the airport?
As one guest noted, the airport is about 0.5 miles away, so it's a short drive.
The bottom line
Intercontinental Cairo Citystars delivers a comfortable, well-serviced stay in Heliopolis, with the convenience of a massive mall next door and the airport a short drive away. It's a strong pick if you value facilities and quiet over being in the thick of the historical centre.
8.8Best for shoppers, transit travellers, and those who want a self-contained resort feel.
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